Exasperated by the COVID-19 pandemic, the behavioral health field is struggling against workforce retention and turnover. Some of the factors contributing to this crisis are: 

• Demanding workloads 

• High stress environments

• Lack of support and resources

• Negative organizational culture

High rates of turnover and low reports of employee satisfaction often result in negative consequences for treatment centers that impact overall outcomes:

• Disruptions to continuity of care

• Suboptimal staff-to-client ratios 

• Low staff morale

When treatment centers invest in improving these areas, they not only build a healthier workplace culture but also create a better experience for their clients.

The Intuitive Insight Assessment is designed specifically for treatment centers to better understand staff engagement across four key dimensions: 

• Wellbeing: how supported employees feel in maintaining balance, managing stress, and sustaining emotional health

• Value: reflects whether staff feel recognized, appreciated, and fairly treated for the contributions they make. 

• Support: the quality of communication, leadership accessibility, and sense of teamwork within the organization. 

• Growth: opportunities for learning, feedback, and career development that help employees reach their full potential.

Through an anonymous, research-based survey, leaders gain a clear picture of what’s working well and where improvements are needed before issues lead to burnout or turnover. 

The results translate into actionable insights and simple strategies that help strengthen culture, reduce overwhelm, and improve staff retention - all while ensuring your team feels heard, valued, and supported in the important work they do every day.